Helen Friedman

Miller Thomson - Ontario


295 Hagey Blvd., Suite 300
Waterloo, ON, N2L 6R5

+1 519 593 3223

Litigation Star



Practice area:


Helen provides her clients with value, innovation and a wealth of experience in the defence of first-party insurance claims and strategic risk management. Helen has built trusted industry relationships by providing technical advice in statutory accident benefits, coverage disputes, litigation and life and disability claims before the courts, regulatory tribunals, private arbitrations, mediation and across the boardroom table. She is a leader in Miller Thomson’s insurance industry practice.

By leveraging her knowledge of the industry and its key players, decision makers, and emerging trends, Helen provides value-added representation:

Statutory accident benefits: tribunal hearings, appeals, judicial review, complex catastrophic impairment disputes, retroactive attendant care claims, post-104 income replacement claims, Bill 164 claims, structured settlements, adjuster liability and contractual and regulatory interpretation.

Life and disability claims: factual/legal analysis, coverage opinions, extracontractual damage assessments, court proceedings and mediation.

Priority/loss transfer disputes: private arbitrations, multiparty/multijurisdictional disputes, dependency, fault determination/allocation, opinion, and analysis.

Helen has been counsel on industry-leading decisions establishing precedents in the areas of catastrophic impairment, consent for examinations, collateral benefit setoff, limitation periods, benefit calculation, medical/rehabilitation limits, fraudulent claims, insurance reserves and expert reports.

Helen holds a Certificate in Regulatory Compliance and Legal Risk Management for Financial Institutions and is an instructor for the Risk Management Society on Contractual Risk Transfer in Canada.

An active member of her community, Helen has had the privilege of serving in local leadership positions as past chair of the Grand River Hospital Foundation, Conestoga College, the Zonta Club of Kitchener-Waterloo and is currently a director of Stratford Summer Music. 

Updated March 2022